Terms & Conditions

This Website is provided solely to assist customers in collecting travel information, determining the availability of travel-related goods and services, making legitimate reservations, or conducting business transactions with travel suppliers, and for no other purpose. The customer who visits the website and / or makes a reservation with us on this website, or through our customer service agents.

This Website is offered to you subject to your acceptance without modification of all terms, conditions and notices set forth below (collectively, the "Terms of Use" or "Agreement"). Please read the terms of use carefully. By accessing or using this website, booking any product or travel service on this website or contacting our call center agents, you agree that the terms of use in force will apply. If you do not agree to the Terms of Use, do not use or make reservations through this website or our call center agents. At any time, you change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.


As a condition of your use of this website, you certify that:

(i) you are at least 18 years of age and are of sound mind,
(ii) you have the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with the Terms of Use,
(iv) you will only use this Website to make legitimate reservations for you or another person for whom you are legally authorized to act,
(v) you will inform others about the Terms of Use that apply to reservations you have made on your behalf, including all rules and restrictions;
(vi) all information provided by you on this Website is true, accurate, current and complete, and
(vii) if you have an account online with this Website, you will safeguard your account information, monitor and be fully responsible for the use of your account by you and anyone other than you. We reserve the right in our sole discretion to deny access to any person to this Website and the services we offer, at any time without notice and for any reason, including but not limited to, the breach of these Terms of Use.


Use this Website or its content for any commercial purpose;

Make any speculative, false or fraudulent reservation or any reservation in anticipation of the claim; Access, monitor or copy any content or information on this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; Violate any restrictions on any robot exclusion headers on this Web site or avoid circumventing other measures used to prevent or limit access to this Website; Take any action that imposes, our impotence, our discretion, an impossible or disproportionately large burden on our infrastructure; Deep linking to any part of this Web Site (including, without limitation, the travel route for any travel service) for any purpose without our express written permission; 'Frame', 'mirror' or otherwise incorporate any part of this website into any other website without our prior written authorization.

The content and information on this website (including, but not limited to, the price and availability of travel services), as well as the infrastructure used to provide information and information, are owned by us from our suppliers. While you may make limited copies of your travel itinerary for travel or services through this website, you may not modify, copy, distribute, transmit, display, publish, license, create derivative products, transfer, sell or resell any information, software, products or services obtained through this Website through it.

If your account shows signs of fraud, abuse of suspicious activity, you can cancel any booking related to your name, account email address and close associated accounts. If you have engaged in any fraudulent activity, we reserve the right to take the necessary legal action and you may be liable for monetary losses, including litigation and damages costs. To challenge the cancellation of a reservation or freezing or closing an account, please contact us Customer Service.

Privacy Policy and Protection of Personal Data

PUCON.COM values ​​its users and is committed to safeguarding their confidentiality. In the performance of this commitment, PUCON.CL presents this "Privacy Policy and Protection of Personal Data" or "Privacy Policy", which describes the policies and practices in regard to the collection and disclosure of personal information in its Web page.

MEANS AND METHOD OF CONTACT: If you have questions about this Privacy Policy and Protection of Personal Data, you can contact us within the "Contact Us" section or at the following email address contacto@pucon.cl.

IDENTIFICATION AND PASSWORD OF THE AFFILIATES: Pucon.cl asks you to choose a user ID and a secure password. Remember that the password you choose is for personal use and that you must guard it. Do not deliver or provide it to third parties, because it puts the control of your personal information at risk and exposes you to transactions carried out on your behalf and without your authorization. Therefore, if for any reason your password becomes compromised, you must immediately (1) change it by modifying your registration information that was given to this page, and (2) inform us. Remember also that you can access, update and correct your registration information at any time.

AUTHORIZATION OF REGISTRATION AND TREATMENT OF THE DATA. PURPOSE: When you accept this Privacy Policy, you expressly authorize PUCON.CL, pursuant to article 4 of Law 19.628 on Protection of Private Life, to record your personal data in systems and processes, essential to provide you with the best service. With this authorization allows us to treat your data, that is to send you advertising, promotional or offer communications and to collect statistical data. We also authorize, in case of complaints or requests made by you to any administrative or judicial authority, to send to that authority antecedents related to the reservation or purchase that would have originated the claim. We will contact you through your email address to inform you about services, promotions or offers or to send you emails. We remind you that, in any case, in accordance with article 28 B of Law 19.496, you have the right to ask us not to send you further advertising. For these purposes in the same email where we send the information, you are given an electronic address through which you can channel your non-sending request.

MEANS OF OBTAINING PERSONAL DATA: The personal data we collect from you, for the purposes described above, are collected personally, when you provide them directly; Via our Internet Portal (www.pucon.cl), when you enter your data or use our services online; When you provide them by telephone in our center of attention; When we obtain information through sources accessible to the public; When you provide them to participate in promotions, offers or when you contract with us any product or service. We inform you that when you access our Internet Portal we receive information regarding your cookies and web beacons that gives us access to information such as your browser type and operating system, the web pages you have visited recently, the links you have recently Followed, the IP address of your computer, the site that closed before entering our Internet portal.

CUSTODY AND CONFIDENTIALITY OF THE INFORMATION: The stored information is guarded under reservation and confidentiality, so it is not transmitted, informs, or provided to third parties other than the owner of the data. The foregoing without prejudice to our obligation to provide information at the request of any administrative or judicial authority and when required by law in situations concrete and specific.

EXTERNAL LINKS: This page has links to other pages that have their own privacy and confidentiality policies. Therefore, we recommend that if you visit these other websites, take a look carefully at their privacy practices and policies.

PUBLIC INFORMATION: Please note that when you post information in a public area of ​​this page (for example, photos), you are making it available to other members, users of the site and the general public; Which is outside the scope of control of PUCON.Cl. Please remember the above and be careful with the information you choose to disclose.

EXERCISE OF ARCO RIGHTS: You have the right to access the personal data that we possess, the details of treatment thereof, to the modification in the case of being inaccurate or incomplete, to cancel them when it is considered that they are not necessary For any of the purposes contained in this Privacy Statement, which are used for non-consensual purposes and finally to oppose the treatment of said data for specific purposes and that should be clearly stated.

DECLARATION AND MODIFICATIONS TO THE PRESENT PRIVACY POLICY: This policy of privacy and protection of personal data has been developed in full compliance with Law 19.628 on Protection of Private Life and 19.496 on Protection of Consumer Rights. Any future modification will always be in accordance with the current law will be informed to the public through some or all of the following means: our website, email to the most recent address we have of you.
Definitions: For the purposes of this Privacy Notice, the following is understood:

I.-Cookies.- These are the text files that are automatically downloaded and stored on the user's computer hard disk when browsing a specific page or Internet portal, which allow the storage of certain data to the Internet server, Favorite pages of visualization in Internet, some keys and passwords.

II.- ARCO Rights.- They are the Rights of Access, Rectification, Cancellation and Opposition, enshrined in the Law that by its initials form said word.

III .- Law .- Law of Protection of Personal Data: Law 19,628 on Protection of Personal Data. Law enacted in August 1999 that protects, among other aspects, the disclosure of financial information of individuals.